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Churn Prediction & Alerts

Identify at-risk customers early with behavioral signals and triggers

❌ The Problem

  • Churn surprises come at renewal time
  • No early warning of at-risk customers
  • Product usage data isn't actionable
  • CS team can't prioritize interventions
  • Lost customers could have been saved

✅ The Solution

  • Behavioral signals identify risk early
  • Health scores quantify account status
  • Automatic alerts to CS when scores drop
  • Intervention playbooks trigger automatically
  • Save customers before they even think about leaving

How It Works

1

Data Collection

Usage, engagement, support signals

2

Score Calculation

Health score computed daily

3

Trend Analysis

Declining patterns identified

4

Alert Triggered

CS notified of at-risk accounts

5

Playbook Launch

Intervention workflow starts

Key Features

Product usage monitoring
Health score calculation
Declining trend detection
Automatic CS alerts
Risk segmentation
Intervention playbooks
Renewal forecast integration
Support ticket correlation
NPS/CSAT integration
Churn reason tracking

Works With

Gainsight
ChurnZero
Mixpanel
Amplitude
Salesforce
Intercom
Slack
Zendesk

Don't see your tool? We integrate with 100+ platforms.

Perfect For

SaaS Companies

Usage-based health signals

Subscription Business

Protecting recurring revenue

CS Leaders

Proactive retention strategies

Pricing

$1,997

One-time setup + configuration

Optional: $300/month ongoing maintenance & optimization

Includes updates, new rules, performance monitoring, and support

Custom configuration tailored to your workflows

Integration with your existing tools

Testing, training, and documentation

30 days post-launch support

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